Peak Restaurants, LLC - McAlister's Delis of Northeast Tennessee and Southwest Virginia
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Peak Restaurants' 2017 Management Awards

3/1/2018

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Bristol, TN (March 1, 2018) — Peak Restaurants held its 2017 Management awards ceremony this month, announcing its Manager of the Year, General Manager of the Year, Restaurant Safety Award recipients, and more. 

Peak Restaurants' Manager of the Year: Josh Bisig
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Josh started with Peak as a Manager on November 17, 2014, and joined the Alcoa team in late December of that year. For the next three years, Josh was an integral part of the Alcoa management team, and in December of 2017, Josh was promoted to GM of the new Fountain City restaurant that opened in January of this year.

“Josh is an upbeat manager who brings positivity, leadership, and consistency to the team," said Trent Steele, General Manager at Alcoa during Josh's time there. "He treats employees fairly and will jump into any position when needed.”

Congratulations to Josh on a fantastic year!

Peak Restaurants' General Manager of the Year: Susan Horne.
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​Susan started with Peak on July 4, 2007, and joined the Pigeon Forge team shortly after that opening in August of that year. Since then, Susan has stepped in to a variety of roles for Peak at several of our locations. 

Susan remained in Pigeon Forge through 2007, and transferred to Kingsport in January of 2008. In November of 2008, Susan transferred to our Towers Mall location in Roanoke as part of the opening team for that restaurant. 2009 was a good year for Susan, involving no moves or transfers, but in June of 2010, Susan was promoted to GM in Kingsport. In January of 2011, Susan again transferred to Towers Mall as GM.

Susan remained GM at Towers as a vital part of the team until January of 2016, when she transferred to Johnson City to fill the GM position in that restaurant and to be closer to her family. Susan has remained in Johnson City since moving there in 2016. When Susan arrived at Johnson City in 2016, it was a two-manager restaurant, but due to substantial growth in 2016, we added a third manager in 2017. Susan had an extremely impactful year at Johnson City in 2017.

​She previously helped develop our GM in Blacksburg, and is currently overseeing the training of two managers in Johnson City.

"Susan leads her team with kindness and empathy, never losing her composure in any situation," said Angel Milhorn, District Manager at Peak Restaurants. "She can always be counted on to go above and beyond to help her team or anyone else’s. She thrives on meeting and exceeding any challenge given to her."

Congratulations to Susan on a truly extraordinary year and decade at Peak!

Also announced earlier this month were the following award winners:

2017 ROE Excellence Award
  • Pigeon Forge

2017 Admin Award
  • Turkey Creek

2017 Steritech Excellence Award
  • Turkey Creek

2017 inMoment Excellence Award
  • Alcoa
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2017 Restaurant Safety Awards
  • Turkey Creek
  • Schaad Road (Knoxville)
  • Deane Hill (Knoxville)
  • Blacksburg
  • Lynchburg
  • Pigeon Forge
  • Towers Mall (Roanoke)
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Congratulations to our Manager of the Year, our General Manager of the Year, and all the above award recipients!
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​Peak Restaurants, LLC
McAlister's Deli of East TN & Southwest VA
1135 Volunteer Parkway, Suite 16A
Bristol, Tennessee 37620
​423-968-2729​

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  • Home
  • Menu
    • McAlister's Menu
    • Catering Menu
    • We Deliver!
    • Family Meals
    • VIP Catering Menu
  • Catering
    • Order Catering
    • Catering Menu
    • Catering Quote Form
    • Charge Account Application
  • Events
    • 2019 National Sandwich Day
    • Guest Appreciation Week 2019
    • Kid's Night
    • Free Tea Day
  • Locations
    • Alcoa, TN
    • Blacksburg, VA
    • Bristol, VA
    • Johnson City, TN
    • Kingsport, TN
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